This section covers some common errors or problems you might run into while using your Timescale Cloud account.
When your database reaches 90% of your allocated disk, memory, or CPU resources, an automated message is sent to the email address listed on your account. The email looks like this:
Your Timescale Cloud service, in project "ExampleAccount", is running low on CPU. Running low on CPU affects performance and could affect service availability. Please either optimize your usage pattern or reduce the workload, and consider upgrading to a larger plan to avoid service outage.
You can resolve this by logging in to your Timescale Cloud account and increasing your
available resources. From the Timescale Cloud Dashboard, select the service that you want to
increase resources for. In the
Overview tab, locate the
section, and click
Upgrade Plan. Select the plan that suits your requirements,
Upgrade to enable the additional resources.
If you run out of resources regularly, you might need to consider using your resources more efficiently. Consider enabling compression, using continuous aggregates, or configuring data retention to reduce the amount of resources your database uses. If you still need help, reach out to our support team to have a conversation.
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