Regardless of the tool you use to connect to your database, you need to make sure you have these details:

  • Hostname
  • Port
  • Username
  • Password
  • Database name

For more information about using these details to connect with psql, see the About psql section.

  1. Sign in to the Timescale Cloud portal.
  2. In the Services tab, find the service you want to connect to, and check it is marked as Running.
  3. Click the name of the service to see its connection information. Copy the Service URL.
  4. If you don't know the password for the service, navigate to the Operations tab, and click Reset password. You can choose your own password or allow Timescale Cloud to generate a secure password for you. Keep a copy of your new password.
View Timescale Cloud connection info

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