You can install Promscale with Timescale Cloud by running Promscale Connector. This allows you to use Timescale Cloud as the storage layer for your observability data. To get started with Promscale on Timescale Cloud, create a Timescale Cloud service, and then install Promscale Connector.

Timescale Cloud is the hosted high-performance PostgreSQL for time-series and analytics. It gives you the reliability of PostgreSQL, the time-series superpowers of TimescaleDB, and the peace of mind of a fully managed service with automatic backup and restore, high availability via replication, seamless scaling and resizing, and much more. We recommend using Timescale Cloud if you're hosting in AWS.

  1. Sign up for a Timescale Cloud account with your name and email address. You do not need to provide payment details to get started. A confirmation email is sent to the email address you provide.
  2. Verify your email by clicking on the link in the email you received. Don't forget to check your spam folder in case the email ends up there.
  3. Sign in to the Timescale Cloud portal with the password you set:
    Timescale Cloud Portal

Your Timescale Cloud trial is completely free for you to use for the first thirty days. This gives you enough time to complete all our tutorials and run a few test projects of your own.

A service in Timescale Cloud is a cloud instance that contains your database. Each service contains a single database, named tsdb.

  1. Sign in to the Timescale Cloud portal

  2. Click Create service.

  3. Click Advanced configuration and set the Region, Compute, and Disk size for the service. With 1 CPU, 4 GB and 250 GB you can ingest and store up to 10,000 metric samples per second with the default 3-month retention. Check the resource recommendation guide for configuring the compute and disk size based on your ingestion rate and retention.


    Make sure the Promscale Connector and the service in Timescale Cloud are in the same region. Ideally, the latency between the Promscale Connector and database should be less than 100 ms.

  4. Click Create service.

  5. In the Services tab, find the service you want to connect to, and check it is marked as Running.

  6. Click the name of the service you want to connect to see the connection information. Take a note of the Service URL.

You can install Promscale Connector with Timescale Cloud in these environments:

You can also use the prom-migrator tool to migrate your existing Prometheus data into Promscale.

When you have Promscale installed, you can configure Prometheus, OpenTelemetry and Jaeger to send data to Promscale.

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