Timescale Cloud provides an operations dashboard for managing your services. You can see the Operations dashboard in your Timescale Cloud account by navigating to the Services section, clicking the service you want to explore, and selecting the Operations tab.


In the General section of the Operations dashboard, you can fork your service, reset the password, pause, or terminate the service.

Fork a service

When you a fork a service, you create an exact copy of the service, including the underlying database. This allows you to create a copy that you can use for testing purposes, or to prepare for a major version upgrade. The only difference between the original and the forked service is that the tsdbadmin user has a different password.


You can fork services that have a status of Running or Paused. You cannot fork services while they have a status of In progress. Wait for the service to complete the transition before you start forking.

Forking a service

  1. In the Timescale Cloud console, from the Services list, ensure the service you want to form has a status of Running or Paused, then click the name of the service you want to fork.
  2. Navigate to the Operations tab.
  3. In the General section, click Fork service. In the dialog, confirm by clicking Fork service. The forked service takes a few minutes to start.
  4. The forked service shows in the Services dashboard with a label stating which service it has been forked from.

Reset password

Use this section to reset the password you use to log in to your Timescale Cloud account. You must have access to the current password to do this. If you have forgotten your password, you can reset it from the login screen instead.

Pause service

You can pause a service if you want to stop it running temporarily. This stops your service from costing you, but the service is still available and ready to be restarted at any time.

Terminate a service

You can terminate a service to delete it completely, and remove the service and it's underlying data from the server. You cannot recover a service that has been terminated.

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